Supported Entities for Workflow

The following entities can be used to start the messages that trigger the workflow execution.

Entity name
1. account
2. appointment
3. businessunit
4. campaign
5. campaignactivity
6. campaignresponse
7. competitor
8. constraintbasedgroup
9. contact
10. contract
11. contractdetail
12. contracttemplate
13. customeraddress
14. customeropportunityrole
15. customerrelationship
16. discount
17. discounttype
18. email
19. equipment
20. fax
21. incident
22. invoice
23. invoicedetail
24. kbarticle
25. kbarticlecomment
26. kbarticletemplate
27. lead
28. letter
29. list
30. mailmergetemplate
31. opportunity
32. opportunityproduct
33. phonecall
34. pricelevel
35. product
36. productpricelevel
37. queue
38. quote
39. quotedetail
40. relationshiprole
41. report
42. salesliterature
43. salesliteratureitem
44. salesorder
45. salesorderdetail
46. service
47. serviceappointment
48. site
49. subject
50. systemuser
51. task
52. team
53. template
54. territory
55. transactioncurrency